Services We help our clients to improve individual, group and organizational capabilities as part of improvement efforts involving changes brought about by reengineering, systems integration, or operations improvement. Our services are based on our associates' experience in assessing and developing skills, culture, and organizations. We can assist in assessment, design, implementation, and communication. We also provide training in subjects which are critical to change programs, such as Leading Transformation, The People Side of Change, Facilitation, Conflict Management, and Planning and Implementing Change. We work at all levels of your organization. We contribute to all stages of your improvement program -- from awareness and motivation, through implementation of new organizations, roles and reward systems. Experience Our associates have assisted in many improvement efforts involving organizational change and development. Their experience as managers and consultants spans a wide range of industries, business life cycles, and organizational cultures. Members of our firm have been involved in organizational change efforts in some of the world's most progressive companies and countries, as well as in situations where political, social and organizational changes were long overdue. A number of leading companies have used our methods to improve organizational capability and to plan and implement change. All assessment and design work is independent and unbiased. We do not sell or resell organizational design tools or tests. Our role is to help our clients to build and develop the organizational capabilities to best meet their needs. We maintain research files on leading organizational practices and reference sites for innovative human resource and organizational practices. Skills Assessment - to identify skills required for an organization to meets its objectives. Analysis of individual and group business and functional skills. Decisions and plans on how to best fill the gaps in required skills. Cultural Assessment - to describe individual, group, and organizational tendencies, strengths and weaknesses. Organizational Assessment and Design - to assess organizational effectiveness, gaps, overlaps, surpluses and shortages. Define staffing complement, roles, responsibilities, and performance measures. Communication Planning - to develop and execute communication plans which maximize success and minimize risk through the involvement of all key stakeholders. Plans include stakeholder, objective, message, medium, timing, and responsibility for critical communications. Implementation Planning - to bring about change, one must determine who will change, what will change, and when, where, why and how the change will occur. Integration with Other Types of Change - to assure that changes in people and organization are coordinated with and supported by changes in processes, information systems, and technology. Education - on-site courses including: Leading Transformation, The People Side of Change, Facilitation, Conflict Management, and Planning and Implementing Change. For more information on our other types of consulting services, see the following: Business Process Reengineering & Industrial Process Improvement; Information Systems Integration; Facilities Planning and Operations Improvement. Please see our Typical Projects page for a description of some of the ways we have helped our clients.