HPC

We help companies improve the performance of cross-functional processes, such as:

Product development, engineering and launch
Marketing, sales and customer management
Forecasting and planning
Production and order fulfillment
Distribution and logistics
Change and configuration control
Material and supplier management
Resource management
Project and program management
Business planning
Information systems development/delivery
Other vital processes involving multiple groups and trading partners.

All reengineering work is independent and unbiased. We do not sell or resell computer software or hardware. We freely share our methodology in the course of our assignments. Our role is to help our clients analyze and make significant improvements in their business operations.

We work at all levels of your organization. Our associates can assist in all phases of improvement, including assessment, planning and justification, detailed design, and implementation. We use our powerful MAXiT-BPR methodology and a broad range of tools and techniques, tailored to each client situation. We maintain research files on "best practices" for many business processes. We also maintain a network of business and technical specialists for in-depth analysis of highly specialized business operations. Our specific services are as follows:

Strategic Planning: Documentation of corporate strategies and business unit plans. Clarification of their relationship to critical business processes, issues and opportunities. Decision analysis: focus or mission; how much improvement is needed; what processes need the most improvement; etc.
Orientation of Teams and Projects: Identification of critical issues and forces. Developing project scope and objectives. Orienting senior management and gaining their commitment. Developing project teams and work plans. Training the project team in specific analytical techniques.
Business and Process Modeling: Process, information, and organization modeling, using a variety of information engineering and industrial engineering methods. Training of project teams in modeling techniques. Special attention to cross-functional business processes and "the extended enterprise" of subcontractors, customers, suppliers, and other trading partners.
Opportunity Identification: Relationships among customer needs, business objectives, processes, products and services. Brainstorming sessions. Benchmarking. Data gathering. Issues identification. Prioritization of improvement opportunities. Examination of major alternatives, including "external" options such as contracting, spin-offs, and other innovative ventures.
Process Design: Definition of process requirements. Rule breaking exercises. Identification and evaluation of alternative designs. Integration of process, people, information and technology dimensions of improvement. Selection of a preferred alternative.
Performance Measurement: Definition and implementation of appropriate measurements of business results and process operational effectiveness. Includes creation of performance baselines and measurement of on-going progress.
Program Management and Integration with Other Changes: Linking and coordinating improvement projects. Coordination of process improvements with changes in people/organization, information systems, and technology. Integrating the reengineering effort with ongoing programs of continuous improvement, empowerment, total quality management, …
Implementation Planning: To bring about change, one must determine who will change, what will change, and when, where, why and how the change will occur.
Project Management: Coordination of all of the above as well as assistance in coordinating company, supplier and consultant resources during implementation.
Resource Planning and Justification: Establishing the costs and benefits of specific reengineering proposals.
Education: In-house courses focused on how to use our MAXiT-BPR methodology to reengineer business processes. More information

Please see our list of Typical Projects to learn how we have helped our clients.

When needed, Business Process Reengineering & Industrial Process Improvement may be delivered together with one or more of our other services. For information on our other consulting services, see the following:

There is always a better way…

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